🧳 Luggage Transfer – Terms & Conditions
We are committed to providing you with a seamless, secure, and reliable luggage transfer experience. To ensure the best possible service for all our customers, we kindly ask that you review and adhere to the following terms and conditions.
1. General Guidelines
By using our luggage transfer service, you agree to comply with the terms outlined below. These conditions are in place to ensure safety, legal compliance, and efficient handling of all transferred luggage.
2. Permitted Contents
Please ensure your luggage does not contain any illegal, restricted, or prohibited items, in line with the laws and regulations of the Government of Sri Lanka. These may include (but are not limited to):
Narcotics or illegal drugs
Weapons or ammunition
Flammable or hazardous materials
Counterfeit goods or unlicensed products
Non-compliance may result in confiscation, delays, or legal consequences. We reserve the right to inspect or refuse luggage that raises concern.
3. Prohibited High-Value & Fragile Items
For your protection, we do not recommend placing the following high-value or fragile items in your transfer luggage:
Expensive or sentimental jewelry
Laptops, tablets, or other electronics
Cameras, lenses, and delicate technical equipment
Important documents (passports, contracts, cash, etc.)
We are not liable for damage or loss of such items if included without prior arrangement.
If you must transfer these items, please contact our Customer Service Team in advance to discuss special handling procedures. We’ll do our best to accommodate your needs securely.
4. Liability Disclaimer
While we take every precaution to ensure safe and timely transfer of your luggage, please note:
Our liability is limited to the value of the standard contents typically covered under luggage transfer services.
We are not liable for delays caused by external circumstances (e.g., customs inspections, security alerts, or natural disasters).
We will not be responsible for loss or damage resulting from incorrect or incomplete information provided by the customer.
5. Customer Responsibility
It is the customer’s responsibility to:
Ensure all luggage is properly packed and labeled.
Confirm that no prohibited or restricted items are included.
Provide accurate contact information and destination details.
Notify us in advance if special handling is required.
6. Contact Us
If you have questions, require special arrangements, or need clarification on any part of these terms, please don’t hesitate to reach out to our Customer Service Team. We’re here to assist you every step of the way.
📞 Phone: +94 77 222 9941,
📧 Email: hello@luggagetransfersrilanka.com
🌐 Website: www.luggagetransfersrilanka.com
Thank you for choosing our luggage transfer service. Your safety, trust, and satisfaction are our top priorities.